Mea444 Privacy Policy – Your Data Protection
Mea444 takes our responsibility to protect every user's personal data seriously. This Privacy Policy sets out in detail how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
How mea444 Protects Your Privacy
Data protection is more than a legal obligation — it is a core value we uphold in every aspect of mea444 platform operations.
256-bit SSL Encryption
All data transmitted between your device and mea444's servers is protected by industry-grade 256-bit SSL encryption. Your personal and financial information cannot be accessed by third parties during transmission.
Secure Data Storage
Your personal data is stored on servers protected by multi-layered security systems. Database access is restricted to authorised personnel only, and every access is logged for audit purposes.
Integrated & Transparent KYC
Mea444's identity verification (KYC) process is conducted transparently and solely for legal compliance and account protection purposes. Documents you submit are stored securely and are not shared without your consent.
No Sale of Data to Third Parties
Mea444 has never and will never sell, rent, or disclose users' personal data to third parties for marketing purposes. Your data is used solely to improve your experience on our platform.
Full Control in Your Hands
Mea444 users have the right to access, correct or delete their personal data. Data-related requests can be made at any time through our customer support team, available 24/7.
Full Malaysia PDPA Compliance
All data processing practices at mea444 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure we consistently meet current legal requirements.
1 Introduction
Mea444 ("we", "Platform" or "company") is fully committed to protecting the privacy and personal data of all users of the mea444.vip website and the mea444 mobile app. This Privacy Policy is provided to give you full clarity on how your personal data is collected, used, stored, and protected.
By using the mea444 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
2 Information We Collect
Mea444 collects several categories of information from users for the purposes stated in this policy. Below is a summary of the types of data we collect:
| Data Type | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification & legal compliance |
| Contact Data | Email address, phone number, residential address | Account communication & customer support |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security & platform improvements |
| Usage Data | Game records, usage habits, session duration | Personalised experience & responsible gaming |
| KYC Documents | Passport copies, national ID, utility bills | Mandatory identity verification |
We only collect data that is strictly necessary for the stated purposes. mea444 does not collect sensitive data such as medical information, religious beliefs, or users' political views.
3 How We Use Your Data
Personal data collected by mea444 is used for the following lawful and transparent purposes:
- Account management: Creating, verifying and maintaining user accounts securely.
- Transaction processing: Processing deposits, withdrawals and other financial activities on the platform.
- Legal compliance: Fulfilling legal obligations related to anti-money laundering (AML) and identity verification (KYC).
- Platform security: Detecting and preventing fraud, unauthorised access and suspicious activity.
- Customer support: Handling enquiries, complaints and assistance requests efficiently.
- Service improvement: Analysing usage patterns to improve platform features and experience.
- Marketing communication: Sending promotional information and relevant offers — only to users who have given their consent.
- Responsible gaming: Monitoring gameplay patterns to identify users who may need support.
4 Legal Basis for Data Processing
Every personal data processing activity carried out by mea444 has a solid legal basis under Malaysia's PDPA. We process your data on one or more of the following grounds:
- Consent: When you register a mea444 account and agree to our Terms and Conditions and Privacy Policy.
- Contract performance: To fulfil our obligations to you as a platform user, including payment processing.
- Legal obligation: To comply with Malaysian legal requirements, including AML and KYC regulations.
- Legitimate interest: For platform security purposes, fraud prevention, and service improvements that benefit all users.
5 Data Sharing with Third Parties
Mea444 takes a strict approach to data sharing. We do not sell, rent, or disclose users' personal data to third parties for their own marketing purposes. However, there are limited situations where data sharing is necessary:
- Payment service providers: Required transaction information is shared with licensed payment processors to facilitate deposits and withdrawals.
- Game software providers: Minimal gameplay data is shared with licensed software providers to ensure fair play.
- Identity verification services: KYC documents are shared with trusted identity verification service providers for compliance purposes.
- Legal authority: mea444 will disclose information where required by law, court order, or direction from a legitimate authority.
All third parties working with mea444 are bound by strict confidentiality agreements and are required to protect user data to the same or higher standards that we uphold.
6 Cookies & Tracking Technologies
Mea444 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Performance cookies: Collecting anonymous information about how users use the platform to help us improve it.
- Functional cookies: Remembering your preferences and settings so you don't need to reconfigure them every time you log in.
- Analytics cookies: Helping us understand aggregate usage patterns for platform improvement purposes.
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality.
7 Data Storage & Retention Period
Mea444 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain certain data for periods stipulated by Malaysian law, specifically:
- Financial transaction records: Retained for 7 years in accordance with AML legal requirements.
- KYC documents and identity verification records: Retained for 5 years after account closure.
- Customer support communication logs: Retained for 3 years.
- Technical data and security logs: Retained for 2 years.
Upon expiry of the retention period, your data will be securely deleted or anonymised using methods approved by industry standards.
8 Your Rights as a User
Under Malaysia's PDPA, you have several important rights regarding your personal data. mea444 is committed to respecting and facilitating the exercise of these rights:
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
Right to Rectification
If you find that the data we hold is inaccurate or outdated, you have the right to request prompt correction.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Right to Data Portability
You may request your data in a structured, machine-readable format for the purpose of transferring it to another platform.
To exercise any of the above rights, please contact the mea444 support team via live chat within the platform. We will process your request within the timeframe stipulated by law.
9 Data Security
Mea444 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmissions between your device and our servers.
- Encryption of sensitive data stored in databases using industry-grade encryption algorithms.
- Role-based access control (RBAC) ensuring only authorised staff can access user data.
- Continuous 24/7 security monitoring to detect suspicious activity.
- Regular penetration testing by independent security experts.
- Regular data backup procedures to ensure resilience and disaster recovery.
- Mandatory security training for all staff handling user data.
While we strive to protect your data, no security system is entirely perfect. In the event of a data breach affecting users' rights and freedoms, mea444 will notify the affected users and relevant authorities within the timeframe required by law.
10 Children's Privacy
The mea444 platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data of children under 18. Should we discover that a child's personal data has been inadvertently collected, we will take immediate action to delete that data and close the relevant account.
If you find that a minor has registered on the mea444 platform, please notify our support team immediately so that appropriate action can be taken.
11 Amendments to the Privacy Policy
Mea444 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technologies used. Any material amendments will be communicated to users through:
- In-platform notification on mea444 upon your next login.
- Notification emails to the address registered on your account.
- Update the "Last Updated" date at the top of this page.
Continued use of the mea444 platform after any amendments take effect will be considered acceptance of the revised policy. We recommend reviewing this Privacy Policy periodically to stay up to date with our latest privacy practices.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the mea444 team through the following channels:
- Live Chat: Available 24/7 via the chat icon in the corner of the mea444 platform.
- Support Email: [email protected] — response within 1 to 2 business days.
- Enquiry Form: Available on the FAQ us for general enquiries.